Frequently Asked Questions

1. What types of products do you offer?

We specialize in high-quality men's clothing including suits, tracksuits, summer sets, and casual outfits. All our products are crafted for style, comfort, and versatility.

2. Where do you ship?

We currently ship to addresses within the United States. We are working on expanding to international destinations in the future.

3. How long does shipping take?

Orders are typically delivered within 3–7 business days. Processing time is 1–2 business days, and tracking details are provided once your order is shipped.

4. How can I track my order?

Once your order has shipped, you’ll receive a confirmation email with a tracking number and link. You can also log in to your account and check your order status at any time.

5. What is your return policy?

We accept returns within 14 days of delivery. Items must be unused, in original condition and packaging. For more information, visit our Return Policy.

6. What payment methods do you accept?

We accept all major credit and debit cards, PayPal, and Shop Pay. All transactions are secure and encrypted.

7. How can I contact customer service?

You can reach us anytime by emailing support@northmann.us. We typically respond within 24 hours.

8. How do I choose the right size?

Each product page includes a size chart. We recommend checking the measurements before placing your order. If you're between sizes, sizing up is generally safest.

9. Can I change or cancel my order?

Orders can be changed or canceled within 12 hours of placement. Please contact us immediately if you need to modify your order.